Terms & Conditions

Placing an order

You can place an order by completing checkout on globalsuplement.shop, or by reaching out to us directly by phone or message if you’d rather talk it through. An order is confirmed once we accept it — we’ll follow up to confirm details before it ships.

Pricing & payment

Prices shown on the site are in the currency displayed at checkout and may be updated at any time without prior notice; the price charged is the one shown when your order is placed. We accept the following payment methods:

• Cash on delivery (COD) — pay when your order arrives at your door.
• Online / bank transfer — pay in advance via bank transfer, with order confirmation sent once payment is received.

There are no hidden charges beyond the order total and any delivery fee shown at checkout.

Delivery

We deliver nationwide across Pakistan. Orders are typically delivered within 5–7 working days of being accepted, depending on your location.

Product information

We do our best to describe our products accurately, including ingredients, usage and imagery. Supplements sold on this site are not intended to diagnose, treat, cure or prevent any disease, and are not a substitute for professional medical advice. Please consult a doctor before starting any new supplement, especially if you are pregnant, nursing, taking medication, or managing a health condition.

Cancellations

You can request to cancel an order any time before it has shipped by contacting us with your order number. Once an order has been dispatched, it can no longer be cancelled — please refer to our Return & Exchange Policy instead.

Returns & warranties

If a product you receive is damaged, defective, or not what you ordered, we’ll arrange a replacement or refund, and we’ll cover the return shipping cost ourselves. Full details on eligibility, timeframes and the return process are in our Return & Exchange Policy.

Limitation of liability

Global Suplement is not liable for indirect, incidental or consequential damages arising from the use or inability to use our products or website, except where such liability cannot be excluded under applicable law. Nothing in these terms limits any right you have under Pakistani consumer protection law.

Governing law

These terms are governed by the laws of Pakistan. Any disputes arising from an order or use of this website will be subject to the jurisdiction of the courts of Pakistan.